Effective Date: 01-01-2025
Website: www.rstnavigo.com
At RST Navigo, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and booking services.
1. Information We Collect
We may collect the following information when you interact with our website or services:
- Name, email address, and phone number
- Pickup and drop-off addresses
- Booking details (dates, times, car type, passenger info)
- Payment information (processed securely through trusted third parties)
- IP address, browser type, device info, and cookies for performance and analytics.
2. How We Use Your Information
We use your data to:
- Process and confirm bookings
- Communicate with you regarding your reservation
- Improve our website and customer experience
- Prevent fraudulent activity and ensure service reliability
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share your data only with:
- Our drivers or trusted service providers (for fulfilling bookings)
- Payment processors (to handle secure transactions)
- Legal authorities, if required by law
4. Cookies & Tracking
Our website uses cookies to:
- Enable smooth navigation and functionality
- Understand website usage through analytics (Google Analytics, etc.)
- Customize user experience and remember preferences
You may disable cookies in your browser settings at any time.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent for data usage
- Lodge a complaint with a data protection authority in Switzerland
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on this page with the updated date.
9. Contact Us
For any questions or concerns about your data, please contact:
📧 Email: [email protected]
📞 Phone: +41 78 225 22 77